Revolut tell me support is now available via in-app messaging only. I know there used to be telephone support because I have used it in the past. The number has now been withdrawn from the website, I wonder why this is?
I am presently in Thailand for two months and am pleased to report the card has worked perfectly and saved me money in fees etc.
However, In-app messaging is fine until you lose your device or it malfunctions. Revolut’s answer to this is use another devce. As I am travelling alone and have no access to another devce this is not possible.
I believe it is serious error of judgement of Revolut to rely solely on this means of support, surely if not telephone than an e-mail support page would not be that difficult to set-up, after all most people have access to e-mail while travelling even if they lose their phone.
Other than this I am very happy with Revolut.