JPY credit transactions come across in USD and hit GBP account rather than JPY account


#1

From UK with GBP account. Traveling in Japan so opened JPY account and exchanged into it. So far each transaction in Tokyo has come through in USD which is account I don’t have and then hit my GBP account not JPY. I don’t want to hit the GBP account as I hav a load of yen I bought that I want to use. Please help


#2

Hi there.

If the ATM (or card terminal) asks whether you would like to complete the transaction ‘with conversion’ or ‘without conversion’, you should ALWAYS choose ‘without conversion’.
As a rule of thumb, you should always opt to be charged in the local currency of the country you’re in! If you’re in Thailand choose Thai Baht, in Spain, Euros or in the United States, Dollars.


#3

There’s no request for conversion One was contactless and the other by signature not Pin I would always choose “without conversion” if offered


#4

Hey @andyh :slight_smile:

If you happen to have a copy of the card receipt (not the store one)… Does it show the total amount in JPY, USD or GBP?


#5

Both store receipts are in JPY


#6

There were no additional card receipts. Sorry I didn’t read your post carefully enough


#7

Unless you explicitly tell the store agent to charge in Yen (Good luck), it’ll convert to just about any random currency the terminal is set up to work with — especially at int’l retail chains. Uniqlo charges in USD for instance.

Source: Traveling across different Japanese cities for months and never had any problems in terms of R acceptance.


#8

Happened to me too in some stores which uses Chip+Pin.

But I already had all the money in JPY, and found out that their exchange rate was way too weird. For example, for something which was showed 4500 JPY I paid 40 USD and were actually taken 4300 JPY :))


#9

Are you saying the authorisation is done in USD and taken from your normal balance, but the amount clears in JPY? At Revolut rate?


#10

The amount was debuted in USD, hence taken from the JPY account but in USD at revolut rate. So double exchange (once the shop and once revolut).

But overall I found out that the amount taken from the JPY account for that’s USD debited transaction was smaller than the actual JPY price of the product


#11

Why would they debit a card in USD though :thinking: that seems so stupid, especially when the BIN is UK


#12

Doesn’t matter the BIN.

In the Japanese culture the USD is the main currency. They barely know about something else.

It’s policy of the shop. Having more than half customers Americans then they will charge any foreign card in USD.

But wasn’t bad. I paid 4300 JPY (taken from JPY account in USD) and the price of the product was 4500 JPY. Lol. So, good things happens sometimes :joy:


#13

:wink: That new MasterCard mandate that’s coming through is going to ruin your day then I guess! When DCC is a thing you’re able to reliably opt out of :sweat_smile: