I have added my passport uk driving lices submitted 3 photo tried to contact customer service loads i need acsess to my money ive message and message also i wanted to top up by £10 and it took £50 from me i need it sorting now
I have a similar issue after three failed attempts to verify my account with the automated system I uploaded the required documentation and it is now stuck in a pending status with no reply via the in app help function.
Try to type : Live agent or resolved in help menu-chat to us- to get past Ritabot and speak to agent.
Expect some waiting times
Might take bit longer ,as out of office hrs UK.
Same situation here, stuck on verification process, live support doesn’t work… 72+ hours, still nothing
I tagged Revolut support team
Someone will pop over here sooner or later .
Hi there. I’ve replied to your direct message. Your account is fully verified. Enjoy Revolut!
I’ve been waiting since Friday 27th April for a transaction to be verified and or a response from the Revolut support team. 5 days have passed and no communication.
I don’t have these problems with my conventional bank. I’m starting to become concerned.
Hi Tom. Please let me have a look.
An agent will be with your shortly, apologies for the delay.
Thanks you for responding, I haven’t received any response from the chat line yet.