Perhaps you might explain the mechanisms being used to transfer the money to you from Spain which are failing. Are they using your correct account details for example and is the transfer in GBP or EUR since all that might be significant.
Bizum requires both the sender and recipient to be registered through their respective bank. Since Revolut is not a Bizum partner, that obviously doesn’t work. The transfer did not fail, your friend was unable to set it up in the first place. I think @Slavekk asks a very valid question above Just give them your IBAN and ask your “friend” to do it the old-fashioned way.
It may be a good feature request for Revolut to join the Bizum network. It seems quite big in Spain.
Revolut Payment links and Bizum are two different things.
If Revolut does indeed offer Bizum to settle payment links, it might be a bug and it’s best to discuss this with Revolut’s support directly.
It seems you’re initiating the payment request with Revolut. If you’re setting this up in EUR, it’s irrelevant that you are a GB Revolut user. You need to set up the payment request in the currency you want to receive. If you’re requesting GBP and your friend’s bank doesn’t allow him to send GBP, it will fail. If you’re using Revolut’s payment links, there are various options how your friend could pay you. Like a card payment, or even Apple Pay. Options may vary by region and currency and Bizum could be one of them. That’s what I was referring to earlier. Bizum probably only supports EUR, being a national Spanish P2P network and all.
As exciting as P2P and payment links are, it might be easier to just ask your friend to make an old school bank transfer. Add a EUR wallet to your Revolut account, and then tell your friend your EUR account IBAN.
I have no idea what’s exactly going on there, but it may be a good idea to black out the names.
For the exact reason you’ll have to ask support. If it’s a personal account it probably is unusual to receive six payments within minutes from different people. Did one of them dispute/report the transaction?
With “black out names” I mean edit the screenshot so that you can’t read the names anymore. Just put a black line (or any other colour) over the names. Would you be happy if your friends posted personal information about you all over the internet?
what was meant by @glesga was to redact the personal information.
I’ve done it for you. @SG.Mandal it needs someone with Moderator tools to lock post #11 so that the original post cannot be reselected using the pencil tool.
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