Is chat still working? Verification issue?


Heya guys and gals,
Im trying to increase my limit in reovlut and uploaded documents 2 weeks ago.
Now I am getting the message that it takes 96 hours to respond and nobody is writing back in chat.
Does it work nomally with you?
@Revolut whats up with that?


No, it isn’t normal. Usually it should take no more than 24h. Now support says 96h, but customers claim that it takes much longer.
This is because of huge demand :yum: but I think that this is worth to wait a little bit more. :wink:
@AndreasK can you help?


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.

closed #4