iPhone dead, how to activate app on iPad without phone?

#1

I’m travelling and have managed to drop my iPhone into the pool. I’ve downloaded the Revolut app to my iPad but can’t get it activated because the 6-figure code is being sent to my dead phone. Is there a way round this?

#2

Hey Hendrik

Support can help you with retrieving the activation code. Or you can write to Revolut on Twitter or Facebook.

#3

Thank you. How do I get to Support? Within the iPad app I can’t get past the code activation page.

#4

I guess the best way is Facebook or Twitter :slight_smile:

#5

Ok thanks, but sadly I’m not a Facebook or Twitter user

#6

Pop your Sim card in other phone .
And wait for incoming message of code.
Easiest way :slight_smile:

#7

I can send you the code here via DM. Let me know if this works for you. :slight_smile:

#8

Update. I got through to live help by saying I’d changed my number. That triggered ‘help’, and I managed to switch to my wife’s telephone number after a few security questions.(she doesn’t have a Revolut card) All up and running on my iPad now, thank you Revolut.
By the way, why do they put pockets in swimmers?? Shouldn’t be allowed!

#9

Good idea too, thank you

#10

Yes, thank you, clever thought. I managed to get help eventually by saying I’d changed telephone number and that triggered live help, managed to switch to wife’s number

Hendrik

#11

Thank you, now sorted. Saying I’d changed number triggered live help. Switched to wife’s phone

Hendrik