I really like the Revolut. Congratulations Revolut - your website is within 118 000 most popular websites in the world. And within top 16 000 in UK. That’s amazing.
To my understanding, a payment processing company, in order to be successful, has to continuously expand it’s feature set. At the same time the company has to maintain it’s simplicity and be as user-friendly as possible. Revolut already has what it takes to be a good competitor to Paypal.
Moreover, Revolut should work to become number one. I have ideas how Revolut can be improved.
Introduce Visa card options. There are countries around the world where only Visa is accepted. Mastercard is not.
Visa is also a necessary for tens of thousands of people who need a Visa card for Paypal withdrawals. You can maintain both Mastercard and Visa, or start supporting just Visa. If there was a Revolut Visa card in USD, I would personally start using Revolut.
Introduce IBAN codes for your account holders. All European countries use IBAN bank accounts. More and more countries all around the world have IBAN bank accounts (including Tunisia, British Virgin Islands, East Timor, Pakistan, UAE, Saudi Arabia, Brazil, Puerto Rico and others). IBAN codes are already available for OKPay, Leupay, MyPOS and Paysera payment processor accounts. IBAN codes let people more easily send and receive money. It is also necessary for Revolut to become a true bank replacement. I am aware that IBAN codes will be available on “Revolut for Business”. That’s great. But ordinary clients need IBAN codes as well.
Introduce more and more new currency options for your account holders. This will attract more clients word-wide. It will also benefit clients from these different countries.
Introduce desktop support. I understand mobile payment platform is part of your plan. But I am sure you are losing out on a lot of potential clients, just because you do not support desktop. I am aware that desktop support will be available on “Revolut for Business”. That’s great. But ordinary clients need desktop support as well.
I really hope you will take this into consideration.