International Transaction Fee


#1

I’ve been charged for two ‘International Debit Card Transaction Fee’ and for two ‘International Debit Card Purchase Fee’ after I topped up my GBP Sterling Account by £500 and my Euro Account by £100. I thought these transactions were supposed to be free?


#2

Ok, where was your card issued? (country)
Are you consumer or entrepreneur?


#3

My assumption would be your bank charged you for foreign payments but without more details it is impossible to say something more concrete.


#4

It would be strange. It would mean that bank will get a fee when you buy something on the internet (abroad) too…


#5

Wouldnt surprise me and some banks do charge you when you pay in a foreign currency.


#6

Thanks for all the replies. I am in UK and my card is issued in the UK. I used my UK bank account (Bank of Scotland). Haven’t been charged before. I purchased 100 Euros and I topped up my GPB account by £500. My previous top-ups did not get charged.


#7

So the transaction in question was not one done via a Revolut account or using the Revolut card but is related to a top-up to your Revolut account?

If thats the case you’ll need to contact your bank for clarification, as it was them who charged you.


#8

Thank you Alessandro.