Initial top up failure


#1

Hi,

I’m trying to order a revolut card before my holidays. For that, I understood I had to make a first top up. I tried with my credit card (French), it went well, I could approve the operation in my bank application (I got a success message there). But after 30mn, I received a notification from Revolut saying that it had failed and that my card had not been charged. I tried once again, same result. I’m wondering whats going on and what I should do now to get a Revolut card? And I have to say that I’m a bit afraid of trying it a third time, as I got success messages in my bank application which makes me think that my card will in fact be charged…