I’m a Revolut user, based out of the UK. I exchanged around 250.00 GBP to INR about a week back, before setting off on a trip to the north-east Indian city of Guwahati. For those who don’t know, Guwahati isn’t a Tier 1 metropolitan city like New Delhi or Mumbai, it’s more like a Tier 2/3 city. I have two cards associated with my account — one physical and one virtual.
Now, I’ve been facing a weird issue with my payments which I’d like some pointers on. Here’s what’s happened so far:
- While changing flights at the New Delhi international airport, I paid for a meal at McDonalds using my physical card, which went through fine (the transaction appears as pending on the app).
- At the same airport, I attempted to use my virtual card to pay for an hour’s worth of Wi-Fi access. This time, the transaction failed (and it appears as pending on the app).
- Ever since I reached Guwahati, any attempt to use the physical card at a POS terminal results in the terminal spitting out some variation of the error message International card blocked/declined (these transactions do not appear on the app).
- ATMs at Guwahati allow me to withdraw money using my physical card without any problems (the transactions appear as pending on the app).
Can someone please advise me on how to make the physical card work on POS terminals? Is there something that I’m doing wrong?