Incredible - Card blocked by Revolut


#1

Hi,

Had two really bad experiences with Revolut. My account has been blocked twice in 48 hours due to refunds from airlines.

Cancelled flights and refunds were put back onto account. Card was blocked on both occasions and I had to wait 7 hours for it to be unblocked.

A company that targets travellers that’s blocks your account for airline refunds?!


#2

Hi there.

Apologies for any inconvenience caused.

According to the agreements we have in place with you (https://revolut.com/terms) your account was temporary locked as further verifications were needed. We apologise if you experienced any inconvenience as a result of this but our compliance team must follow certain protocols to ensure the safety and security of all user’s account as well as our system.


#3