Increasing top-up limit takes forever; customer support hopeless

I sent the paperwork to increase my top-up limit 2 weeks ago and it still hasn’t been done. When I try to speak to someone using the online chat i’m told it’s too busy. There is no phone number to call.

There are at least half a dozen competitors now and Revolut’s service just isn’t good enough. Nice idea but bad execution.

None of which offers services similar to Revolut (depending on what you actually require of course). But yes, the response times of Revolut’s support are currently almost … amusing :wink: