Increasing top-up limit takes forever; customer support hopeless


#1

I sent the paperwork to increase my top-up limit 2 weeks ago and it still hasn’t been done. When I try to speak to someone using the online chat i’m told it’s too busy. There is no phone number to call.

There are at least half a dozen competitors now and Revolut’s service just isn’t good enough. Nice idea but bad execution.


#2

None of which offers services similar to Revolut (depending on what you actually require of course). But yes, the response times of Revolut’s support are currently almost … amusing :wink: