I am trying to increase my top ups limit from my GBP account, by default it is 30k, because I am receiving my payslips in this account so I got in touch to support and they told me to provide them a document with the source of founds, then I did it. After that I was told to wait because the team who deals with the verification is going to get in touch with me…two days after I didn’t get any answer either from the support peep I was in touch with either from the verification team. Now I am trying to get in touch with someone from Support to clarify the status of the verification process and I don’t get answer at all.
Could someone help me?
Also I wanted to know if I will need to provide the my payslips every month to avoid exceeding the topup limit or it will be enough doing it for few month. could anyone answer me that please?