Increase top up problem

Hi guys!

I am starting to get desperate: it has been almost 2 weeks now I sent documents requested and I still haven’t received any answer. When I write to the chat support, nobody replies…
Any idea how I should proceed?

Thanks!
Agnes

Hi Agnes, I’m sorry to hear that.
In case like this I suggest contact with boss of this forum- @anon33247966 :sunglasses:
You can try contact them via DM on Twitter too. :wink:

Thanks a lot for your answer, will try to contact him!

Get Outlook for iOS

Hi @Agnes22. Rest assured, I’ve passed this on to the support team and an agent will contact you via chat shortly. Thanks for your patience!

thanks a lot Jessica for your help!

wish you a great sunday