Increase top up limit


#1

Hi I’m trying to get my top up limit increased, but have had no replies from the support on the online chat for over 3/4 days. Can you please help?

Thanks,
Joao


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3

Waiting for a full week now to increase my limit have money pending no reply at all from your service this is not the way to respect your clients please get a move on the subject
Thank you