Increase the 24 hours limit for top up


#1

Hi, is there an option to increase the limit for top up? The current limit is to low because I’ve just added a new card and it will be great not to wait the following days to get a bigger limit.
Thx!


#2

Hi there.

For newly added cards, most of our users will have a top-up limit between £1000-£3000 (or currency equivalent) per 24 hours. Some users may find they have a lower daily limit to begin with, however, your daily top-up limits will increase over time. We suggest:

Try and top-up your desired amount. If the amount is over your top-up allowance, you will receive a pop up message notifying you of the daily limit for that card and how much you can top-up today. If you wish to top-up more than your daily limit, you can use another debit or credit card, alternatively top-up via bank transfer. Unfortunately for security reasons we cannot provide the specific details around how your top-up limits are calculated.


#3

Thank you for your fast reply!
Unfortunately the current limit is around 200 euro and I need to have 1500 :slight_smile:
Right now I don’t have other card to try to see what will be the limit.


#4

You will be able to top up large amounts via bank transfer.


#5

I saw this option but in my case it will be an international transfer which will take a few days to be completed. Right now I have to find a quicker solution, it’s quite a last minute situation :slight_smile:
Thank you very much for the information!