Increase my top up limit


I need to use for card for an urgent trip and I cannot because my top-up limit has been reached. Even though I submitted the documents over 3 days ago.

This needs to be pretty quick in verification. Can someone please verify the limit increase asap.

To keep customers you need to have quick response time on card and top-up issues… this is fundamental of your business success…

The moment people stop using the card or top-up due to delay in processing these things, things can do downhill from there.


Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.