Incorrect balance


#1

Hi,

Need help - opened a chat but as of yet no response.

I was credited £10k in my Revolut GBP account (as expected and shown on statement) however only half is showing up in my balance on the main screen.

As it stands, £5k of funds isn’t showing in my account (yet is on my statement).

Very worrying Revolut - can you help please?
Up until now, my Revolut experience has been exemplary.

LC


#2

Which statement are you exactly talking about? How did you transfer the funds?