In Laos unblock card please!


#1

Hi, I am in big trouble! I lost my Uk phone so I had to connect my app to Lao mobile. Ok . I spend 1 h yesterday with the app support the said the change my number from Uk to Lao ( +856…,)…,so I was very pleased what surprise when I go to try and put my number into the app it bloddy doesn’t exist Laos :laos: Country doesn’t allow me to have log into my account because the app doesn’t recognised the country even when the support team had confirm the number !!! Now I was so Angry I couldn’t believe so I phone the only number exist to phone revolut and it wasn’t a support number it was a number to blocked your card so now I am absolutely screwed, apparently my card is blocked !!! Incredible
Please if anyone can at least tell me if is possible to unblock the card!!! Because i am still traveling for 3 months before going back to UK
Thanksgiving


#2

1 thread (In Laos unblock card please!, Help with unblock own card, Laos 🇱🇦 unblock my own card please . Customers service number) is sufficient.


@AndreasK


#3

Hey @Pins!

Sorry to hear that.

We can change the phone number associated with your account so you can be able to access your account.

I have tried to locate your account with the phone number provided but it seems incorrect.

DM me the right one.


#4

Hi
Thanks for your reply

via the support
team but then I never knew if this change actually happened or not! Also ,
could you confirm if my card has been blocked?? I don’t wanna try and then
the ATM get my card.

Thanks so much for your help

Pins


#5

This is not a direct message. Please delete your phone numbers from here :slight_smile:


#6

hi
Thanks for the advise

i really need to contact someone… i can not acces to my account through the app because the app does not recognise my mobile number(laos number) also i don’t know if they have blocked my card.Is there a phone number i can speak to someone…
the number at th back of the card says customer service but it is not…


#7

Could you please reach me out via a DM?