Any reason your in-app support takes hours to respond/ doesn’t respond at all to urgent cases of fraud? It is supposed to be 24 hour??? We are stranded in a foreign country with no money and no support. We have been waiting hours for some kind of response.
Let us express our apologies for any inconvenience caused. However, due to massive demand there’s a delay in getting back to the users. We understand this is not a comfortable situation, and we’re currently working on upgrading our support system.