In App Support


#1

Any reason your in-app support takes hours to respond/ doesn’t respond at all to urgent cases of fraud? It is supposed to be 24 hour??? We are stranded in a foreign country with no money and no support. We have been waiting hours for some kind of response.


#2

Let us express our apologies for any inconvenience caused. However, due to massive demand there’s a delay in getting back to the users. We understand this is not a comfortable situation, and we’re currently working on upgrading our support system.