In-app support doesn't work


#1

The in-app support doesn’t work at this moment…it just keeps loading


#2

Happening for me too. I assume they’re having issues this morning. You can’t load money on at the moment either. I’d say check their social media for announcements.


#3

This issue is now resolved, due to a server issue this morning.


#4

Apologies, there was a server issue, which affecting all in-app features. It has been now resolved.

Thanks for you patience.

Best,

Andreas K.


#5

Thank you for you’re reaction. The in-app support works again:)

Verstuurd vanaf mijn iPhone


#6

I have the following issue with in-app support: i see a notification that a message was received but the message does not show in the chat window. I see only my own outgoing messages.


#7

Hi @Nam,

Try to delete and reinstall the app.


#8

Thank you, it works now.


#9

Great to hear that @Nam.

Please don’t hesitate to contact us if you have any further questions.

Have a great day.

Regards,

Andreas K


#10

Hello Andreas,

Need help with my revolut account. I have been awaiting a limit verification now for 3 days and the in app chat does not seem to work at all and your suppor@revolut.com is also not useful. Help please.