In-app support does not work


#1

Hello everyone and Revolut team,

I came across a problem which makes me really frustrated. The build-in support does not work on my app, for at least 5 days.

There are two scenarios. First it showed support is offline while I was asking my problem during the working time (1800 on Tuesday). I could not even type any words in the dialogue box.

A few days past, I could type my questions in the box, however the ‘send’ button does not work, which means I cannot send out my question.

I have been out of support for quite a number of days. Is there any staff could help me with this?


#2

We have had limited support hours causing it to be offline. This means that you cannot send out messages to the chat as well. I have written you a private message to help.