In-app chat is broken

On iOS 14.4.2 and iPhone 12 Pro Max it’s now impossible to enter text into the support chat. Was fine before V8 of Revolut. It’s impossible to enter text into the input box.

2 Likes

The triumvirate of universal Revolut bug fixing did it for me:

  • Delete app
  • Restart phone
  • Reinstall app
1 Like

Just tried that is it does not fix the issue. The moment you click in the text box it disappears and cannot be reached.

1 Like

Can you enter text anyway?

1 Like

No, not really.

Support have confirmed it’s a bug they are aware of.

1 Like

Glad to say it’s fixed in 8.1

1 Like

Same here. I can type text in but it’s hidden below the browser chrome

1 Like

I am still facing the same issue and you can’t see what is being typed in the chat. Anyone can help how to resolve this please.
Thanks

MY live chat is usually pretty instantaneous as Im on a premium plan, however Its now been over 18 hours of no live chat with no answer when I am in an emergency situation.

This topic was automatically closed after 730 days. New replies are no longer allowed.