in app chat has send button grayed out



I would like to contact the team using the in app chat but I am unable to do so as the send button is always grayed out, even after inputing some text! I did not see any other ocorrences of this in the boards, but I’m a new user, may have missed it. Can any one help me get help :slight_smile:


From the other thread- you can experience situation like this if your app isn’t up to date…
Can it be in your case?


Could you please delete/reinstall your app? Also, you can send me a DM on here and I’ll be happy to help :slight_smile:


Hello Jessica. I have the same problem with the app chat, can’t send messages because the send button is grayed out. Please,@JessicaZ help.