I have created my account a few days ago and I have topped up 10€ to order my card. I received it this week and tried to activate it yesterday. However, I was first asked to top up my account again with 10€, then to verify my identity.
Unfortunately, because I’m a non-EU citizen, I was asked to provide my residency card, which was stolen from me a few days ago. It will take weeks before I get a new one.
I tried to transfer my money back to my bank but I was asked to verify my identity as well.
So I want you please to return my 20€ to the original source. When I’ll fix my problems, I’ll be happy to come back to Revolut.