Identity bug



I have bought a credit card but since 10 days my identity is not verified… Can you help me?


Hi! This usually means that one of the pictures of the documents is low quality or unreadable :slight_smile: You have to contact support and they’ll verify it for you. I recommend using Twitter (@RevolutApp) as they respond the fastest there, but you could also use Facebook: or in-app :wink:


@CorRevolut Hey there, @c0stin is correct. Have you uploaded clear photos? We can always manually verify for you if you’re still having issues.