Hi @JerCastle,
Thank you for contacting us.
In order to be able to use Revolut, you need to verify your account. This policy is in line with a UK banking regulation called 'Know your Customer’ (KYC) and is the process of a business verifying the identity of its clients. It is simply an anti-corruption and fraud measure.
However, some UK users won’t need to verify their identity, as we’ll do it electronically behind the scenes. UK users should try and top-up their Revolut account with a debit card first.
If we can’t verify your identity electronically, you will be prompted to do the following:
Go to the ‘More’ section of our app, tap ‘Profile’ and then ‘Verification & limits’. You will be need to take a photo of a valid government issued photo ID and a photo of your face. We may request a copy of your legal right to remain (e.g. visa, residence permit) if you provide a passport issued in a country outside of the European Union.