Hi, I have a credit balance on my last electricity bill, but VATTENFALL refuses to pay out to my Revolut account (LT04 …), because it is not a german bank account, thats what they told me today by telephone. I know that they are legally required to accept every EU bank account, but what can I do? Request by letter or should I hire a lawyer? Has anyone any experiences in such cases?
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You could follow the steps in the attached article
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The Wettbewerbszentrale is responsible for this.
https://www.wettbewerbszentrale.de/de/beschwerdestelle/sepahinweise/
More information also here:
https://www.wettbewerbszentrale.de/de/presse/pressemitteilungen/_pressemitteilung/?id=303
Hopefully, informing Vattenfall that you’re going to file a complaint with them will solve the problem for you already.
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@Frank, just faxed a letter with a request for immediate payout and an explanation of IBAN discrimination to Vattenfall, also reported the case to the competition center (Wettbewerbszentrale), as suggested. Now I’m waiting.
Thank you!
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Yes, it was helpful, but I can’t mark one of the answers as solution, because every answer was the solution! 
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