I wired over my limit to topup but no answer where money is


#1

Trying ro locate my money. Spoke to support on app last friday, they said because it was a much larger amount than my limit i will need to get it verified. They were passing me on to team… the support won’t let me do anything since Friday and my money is now just sitting in limbo… please someone help me resolve this.


#2

Can anyone please help


#3

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#4