I want to reopen an account on revolut and we can't once is terminated why??


#1

I want to reopen an account on revolut and we can’t once is terminated why??


#2

Anyone can answer this?


#3

Hey Lady. I am not sure i understand the problem. Could you try and write it step by step?


#4

I have closed my account recently. I downloaded the app again and tried to re-register (same number). For days all I get is: We’re sorry, something has gone wrong. Please try later.


#5

I do remember reading that it might be difficult opening an account if you had closed one earlier. You migh need to go through support.


#6

Yes, but why is it difficult to reopen account or sign up again?
I can only choose “Changed your phone number?” or close the app.


#7

I could easily imagine for legal reasons. I’d contact their support.


#8

How? In-app support is not available.


#9

Not available? In what way?


#10

There is no option to contact support. I can only close the app or select “Changed your phone number?” which is not the case.


#11

@AndreasK

twentycharacters


#12

Could you please let me know why you would like to sign up again after terminating your account?


#13

Hello, I would like to reopen my account too but I have the same error. Is there anything I can do ? Thanks


#14

Just let @AndreasK know even if in private message why would you like to do that, and he’ll surely help you.


#15

I opened an account 2 years ago but had no use for it, think it may be inactive? The app won’t accept my phone number. Have to travel quite a bit with work over the next few months so hoping to fully set up my revolut account. Any idea how I go about this? Can’t access help in the app, won’t allow me to get beyond the phone number stage


#16

Makes sense, hmm, in that case, I’d suggest shooting them a message/ Tweet on Twitter.
@AndreasK can you check for him, please? :slight_smile: