I transfer my money 6 labour days ago and doesn't arrive


#1

I can’t talk with anyone by phone and by direct chat doean’t answer me.

What I can do? ;(


#2

Did you type “live agent” in the chat?

To which Revolut account did you transfer the funds, in which currency, and from where?


#3

Hi there. Please reach out to our in-app support team (More–>Help–Chat to us) and provide the bank transfer confirmation. :slight_smile:


#4

I allready done and I have assigned “Robyn” that don’t answer me since friday (when he can’t give me a solution)


#5

Same experience :frowning: Revolut is sitting on 34k EUR for 3 weeks. Outrageous. Flipping me from one person to the other, I supplied all the evidence they needed…
I’d like someone to take a look immediately. @AndreasK, @JessicaZ

How do you want people to trust you with more money if you provide service like this?


#6

Hi there. As I can see an agent has responded to your query. I’m sure we can get something sorted very soon!


#7