Hi there. I think my app has been hacked. It has lots of activity saying facebk ads for $0 and has taken $10 for a payment to forever 21 which isn’t me.
The live chat says it is offline so can’t speak to anyone.
Hi there. I think my app has been hacked. It has lots of activity saying facebk ads for $0 and has taken $10 for a payment to forever 21 which isn’t me.
The live chat says it is offline so can’t speak to anyone.
Well, not the application was “hacked” but there is a chance someone got hold of your card information. I’d suggest you block your card as a first step (can be done in the application) and then contact support to check these transactions and possibly initiate a chargeback.
If the support appears as offline, I’d close the application and restart it. Of course you need to be online
As Aledsandro said above, important to IMMEDIATELY freeze your card from within the app.
That’s me frozen my card. Does anyone know how I go about getting the $10 back. It is a USA transaction and I am in the UK.
I have barely used my revolut card since last April so does anyone know how this could have happened?
Thanks
You need to raise a chargeback claim - first step us to contact support via the app.