I recieved my card. NFC payment problem


#1

Hello.
Today i received my Revolut card.
I was in shop and try pay with NFC.
I had communicate “Card is not supported”.
If i try with insert card to terminal and PIN all is done.
Why NFC don’t working?

Maybe first payment must be with PIN and no NFC ? hmmm


#2

Help me please :slight_smile: Support Team


#3

Nothing of that sort in my opinion. Might be a issue with the payment terminal.

Revolut’s card is an ordinary (pre-paid) debit card with support for contactless (NFC) payments.


#4

Check what is the error message showing up in the app when you pay.


#5

You may want to check your card limits, if NFC should be enabled via the app, in another shop etc.


#6

Hey guys, when you get a new card can you please make the first payment via Chip and PIN and then move onto Contactless? Please let me know if that works.


#7

OK. It’s working. Thanks ! :slight_smile: