I need help for canceling premium acc..


#1

Hello guys,

I want to cancel my premium account (I’m premium since 15 January 2018 and i read in forums that i can cancel it in 1 months) , but i have problem and cant cancel it from app because when I’m click on “chat with us” for online support from app I can’t write, when i click to type the application crashes every time and cant connect to support. Can someone from support cancel it for me. Btw i ordered standart card before to get premium and it didn’t came i reordered it but it wants again another 5/6 euro it is a bug or not.

Thanks.


#2

Hey @ayhan :slight_smile:

You can get someone from :r: to cancel it for you (and investigate the crash) through Twitter: