Bonjour,
Je suis au Bresil et j’ai perdu ou ma volé ma carte REVOLUT et j’aurais voulu savoir si c’etait deja arrivé a quelqu’un cette situation et combien de temps pour recevoir une nouvelle au BRESIL ? Ou ils vont me la renvoyer mais a mon domicile ?
Merci pour vos retour;
Hi
I lost my revolut card and i woul like know what’s going on ? For resend a new card here (Bresil) or in my home (where i live) ? how many days for created and send the new card please ?
Thanks for all
This is a user forum - you need to contact Rev via the in app help, Twitter or Facebook.
Step 1: freeze card and report as lost card in the card page of app
Step 2: create a new card in the app and have it sent to you
If you have premium they quote up to 3 business days to post to 180 countries, if you do not have premium it is up to ~9 working days.
If you are in Brazil for a long time compared to the postage time above then send it to Brazil (make sure to have a secure location to send it to such as a Hotel, if you are in Airbnb check you have access to the mailbox). If you are returning home in the next week or two then just send it to your home address.
Merci à vous deux en retard 