I just received card, but it's not mine

Hi! I was looking for someone with the same problem, but i couldn’t find one…

I ordered my first physical card and today i found one in my inbox. And… This card is not mine. Not only name but also number is wrong.

What now? I can resend this one but where can be mine and what should I do?

Contact support, and dispose of the card immediately!!!

please cut it off in small pieces etc. so it cant be put back together.

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How to contact support with custom problem?

Through the App (live chat), Facebook, Twitter. Also i sent this post to @anon33247966 so hopefully someone will be in touch soon.

But try the live chat and if you can’t get past Rita you can try and type “live agent”

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Getting customers cards mixed up is appalling!

Shhh, its the new feature being announced with 5.11 :stuck_out_tongue_winking_eye:

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