I have a problem to sign in

I can’t sign in to make an account

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Hello @Zace :wave: Welcome to the community.

We understand you might be encountering some issues while setting up your account. We’re here to help.

Please, keep in mind that to be able to create an account with us you need to be legal resident of a supported country.

In order to open your account, you must provide the following:

  • Valid mobile phone number
  • Valid email address
  • Personal information, including: current address, date of birth, full name, and citizenship(s)
  • Valid government-issued document for identity verification
  • Selfie for account security

If the app keeps displaying an error when creating your account, you could also make sure of the following:

  • Make sure you have stable internet/network connection
  • Update to the latest Revolut app version
  • Update your phone’s operating system
  • Check the Revolut Status Page for outages or planned maintenance

Hope this helps. In case of further queries please do not hesitate to contact us. :pray:

Veda | Community Specialist

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