I can't top up with mycard2go visa



Before I had a mywirecard mastercard on my revolut account.

Now I have a mycard2go visa (still from mywirecard a.g.) But I can’t top up with it. Can’t register the new card. It’s say "oops contact your bank"
my bank account is filled and I have no problem to top up with paypal for exemple.

I only have problem with revolut. What can I do now ?
revolut support says “contact your bank” but my bank says “all it’s ok”

someone get same problem with visa mycard2go ?

ps : I’m wirecard premium and revolut premium.