I cant top up from new visa debit card


#1

I didnt had any problems with my old card, but i lost it and know I cant enter new card details. After I’m doing it app is loading for some time and in the and it’s writes that something gone wrong and I should connect with my bank. Bank doesnt helps. Can someone help me ? :slight_smile:


#2

Hello @Dalius.

As I can see you have managed to top up your account. It looks like your bank was blocking your top ups.