hello. Today I tried to log in to my account but I couldn’t do it. Is there a problem?
No apparent problem today. What error do you get?
Make sure you have internet connectivity.
Just to be clear: by password you mean the PIN code right?
From the FAQ:
Forgot your password? No problem, it’s really easy to reset. On the main page where you enter your 4-digit code to get into the app select ‘Forgot?’. Enter your mobile number, then select ‘Reset Password’. You will be asked to enter your last top-up amount to Revolut accurate to the cent/pence (e.g. £200.00/€200.00), or the last 4 digits of a top up card that you’ve added to the account. If you can’t remember just check your bank statement. Then you should be able to change your 4-digit passcode.
If you just somehow can’t type the password, try re-installing the app. If that still doesn’t work, let us know.
hello. I did what you said but even after I put the new password I get black screen and then it sends me back to the sign in page.
Make sure to use the latest version of the app.
Hi there. Are you able to send me a direct message?