I want to charge my account with 10e to get my new card, but they say " your card could ot be authorised, Please contact the support." How can i contact the support ?
From within the app. More --> Help --> Support chat.
Is the 3D secure of your card active?
I think so, is this a probleme ?
Make sure your account is fully verified.
My account is fully verified now and still doesen’t work…