I have been using Revolut for quite some time now. I live in NL, where MasterCards are not as widely accepted as Maestro. I am barely using Revolut now simply because my grocery store, cafetaria, gym etc only accept Maestro.
For that reason Revolut has decided to give new Dutch users a Maestro card by default when they sign up now.
Pretty smart, but when I joined Revolut (as a Dutch person) this was not the case. I have a Mastercard.
Luckily, the end date on my Mastercard (as ‘free user’) is 08/19, which means I am up for renewal!
- Is it possible to receive a Maestro card now instead of renewing my Mastercard?
- Is it possible to receive the Maestro card and a renewed Mastercard in 1 shipping?
I am asking this because if both are not possible, I have to pay €13 for a Maestro card. Which seems excessive. If it was a Mastercard, OK I am willing to pay for that but a Maestro is a much cheaper type of card with lower costs! Paying the same price (€6) for it as for an extra MasterCard plus shipping (€6) does not make much sense to me.
I hope Revolut can help me. I have already pushed 6 people to join Revolut (over the past 6 months) which they did.
I contacted support 2 times to explain this and even though both times I had a live agent, they only wrote default standard FAQ answers back that did not had much to do with my questions.