How to decline the future attempts to be charged (with mastercard) by a recurring payment that was once agreed but now the merchant either refuses to cancel subscription or is not accessible.
There is no other way than to block or destroy the card, as far as I know.
Feature request: The option to block a merchant from charging your card
is this still not possible?
Not possible and I don’t think its planned.
It is very disturbing that banks do not allow me to block purchases from particular merchants with my money. Examples: 1) It happens that the right merchant is hidden in online purchases (you cannot see which organization is behind this). However, I know that I have bought a bad product a couple of times and would like to stop making same mistakes. 2) I mistakenly signed up for a service for 1 month - I just wanted to try the service. Then it was almost impossible to delete the “membership”: the email address was unresponsive, their web pages without responses. Later (I know, it was my mistake), I saw in Terms & Conditions that it was a Luxembourg company and they request a written cancellation by classic post (!!) and - amazingly - only non-Lucembourg citizens could use this service.
Refund requests are time consuming and full of legal loops. What is the reason I can’t manage my purchases the way I want to do on my own? I don’t want to block anyone but myself from this kind of dealers. Thanks for the reply.
Under English Law has to stop recurring payments on the working day that you inform them. Sending a message via chat should be sufficient notice. If they don’t stop payment you are entitled to compensation.
Issuers usually don’t even know that recurring payments exist. Intermediate providers store the real card number on behalf of merchants and issue a virtual token/handle with which the merchant can initiate additional / recurring transactions. So, basically, from Revolut’s point of view it looks like you have given your card number to a merchant and agreed that they can use it for future payments. (PSD2 w. 3DS2 will be a a bit different, but most of that is still not implemented)