I am on iOS 13.3.1 with Revolut app’s newest version 6.37.
I parameter iOS to use cellular data with my Revolut app. This means that I can transact on the go without the requirement of Wi-Fi.
However, there is one feature that does not seem to work while on cellular data. It is chat. It says " You are offline " with the grey icon, and the only way to get online with chat is to switch Wi-Fi back on.
Is this a bug?
As I expect many travelers to be using Revolut, there are certainly cases where they need immediate support while traveling, and where Wi-Fi access is not possible.
Is it done on purpose by Revolut to limit the number of people contacting chat support? Given that chat is the only way to contact support, I find it very limiting.