How to contact helpdesk?


Just transferred some CHF.
Forgot the code.

How am I supposed to contact support if I’m an iOS user and the live chat box doesn’t work at all?


Hey @Valentine_13 :slight_smile:

What do you mean “doesn’t work at all”? What’s the specific issue?

Can’t open an inapp chat with support.
It’s says I’m offline.

Ok, it’s working now… strange.
Got them.
Thanks anyway

I can see that an agent was able to assist you. :slight_smile: If you need anything else don’t hesitate to contact us!