How long does it take to unlock account?


I tried to book a flight online with my Revolut card but it didn’t work. Now my account is locked. I chatted with the in app support but they sent me over to the “relevant team” but I haven’t heard anything after that. How long would it take to unlock my account?

I use it everyday since I just moved to the UK and can’t set up an “official” UK bank account yet. So if it takes days to unlock I would like to know this so I can think about a solution.


Hey @tverbeek,

I am sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.


Andreas K.