How long does it take to receive money from non REVOLUT account ?

Hello ,

Recently i have bought an electronic device from Walmart using Revolut card , but after two days i discovered that there was a technical issue with it , so i took it back to the store and asked for refund , the guy gave me a receipt of the full refund but when i checked my Revolut account i found nothing ! So i have been wondering since yesterday if there is problem happened or just a regular transfer process that takes some business days ?

thank you

Hello!

Thank you for contacting us.

Not to worry! External refunds which are issued by merchant might take 3-5 days to be fully processed and appear on your Revolut balance.

If you do not see the funds after that time, be sure to let our support team know. Please keep the receipt.

Regards,

Sylwia