The Revolut FAQ mention two top up limits. An annual limit and a daily limit. The annual limit I know. It is shown clearly in the app. However no information is given on my daily limit.
The FAQ say this: “For newly added cards, most of our users will have a daily top-up limit between £1000-£3000 (or currency equivalent). Some users may find they have a lower daily limit to begin with, however, your daily top-up limits will increase over time.”
The takeaway here is that my limit is probably somewhere between £1000-£3000 but could possibly be less than £1000.
Their FAQ recommendation is: “Try and top-up your desired amount. If the amount is over your (daily) top-up allowance, you will receive a pop up message notifying you of the daily limit for that card and how much you can top-up today.”
The takeaway from this is that I have to send a bank transfer. Wait up to 5 working days for a pop-up and keep trying after every failed transfer until I hit a sum under some invisible number that the system will accept.
This poses two problems. Firstly, I might have to send numerous bank transfers to get one accepted. Given the processing time it could take weeks to get money on the card. Secondly, given my bank charges high non-SEPA fees for every transaction the costs could erode all the benefit of using Revolut.
Again no help from support on this. I asked and they said they couldn’t tell me my daily limit.
I’m left not knowing how much to send and not knowing how to communicate the reference number.