You are absolutely right, Revolut does seem to have modified them, which makes things quite confusing for members. In the description of Discourse Trust levels, it says:
Upon transition to trust level 1, users are sent a congratulatory PM which also links to this blog post and invites the user to fill out their user profile, or start a new topic.
This is in fact partially true – you do actually receive that PM, inviting you to start a new topic. The hitch is, you can’t – I assume because Revolut has changed this.
Its usually on the main page an accessible when your Trust Level is sufficiently high. Yours currently is Basic User and will be available IIRC when you are promoted to Member. The first post in this topic ↑ explains Trust Levels.
Use the Search icon to check if someone else has posted a similar topic for you to post your question in - this may be preferable to starting a new topic (and someone may have already answered your issue anyway). The site does not require a new topic for every new question and a little research can provide many benefits.
Geezus why is it so difficult to start a new topic…
Very counter intuitive if you might ask. I’ve been searching for my issue about my account and I cannot log into the app nor SPEAK to someone because it says I need to be in the app from the get go, WHICH I CANNOT LOG INTO…