I have made a payment to my account four days ago. No sign of it being credited and NO ONE has responded to my dozen or so online queries since Wednesday. I am desperate. What do I do???
Hey @Kimh 
This topic probably accounts for 80% of the topics in the last few days. Please check this:
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Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.